Versand

We deliver our goods in Austria within 4-6 weeks.

Our delivery charges are calculated by volume, weight and destination country. We do our best to keep our delivery charges as competitive as possible.

Delivery options:

Standard delivery by courier*

Delivery and on-site installation**

Collect from showroom***

* Standard delivery by courier is nothing but standard. It offers delivery right to your front door (if the destination is an apartment, flat or complex, the order will be delivered inside the entrance to the building). Standard delivery does not include assembly or unpacking. Occasionally the delivery company may require assistance unloading larger items. If your order contains oversized, fragile and/or bulky items, your order will be handled and delivered by our own dedicated delivery team.

We will call you to arrange a suitable time to deliver your order, as we deem appropriate and at our discretion.

** Delivery and on-site installation is available for an additional fee. The fee will depend on the delivery location and how long the installation will take to complete. It includes a delivery appointment, room of choice delivery, assembly, installation and removal of all packing materials. We will contact you once your order is complete to arrange a suitable date and time.

Please ask your sales assistant if you’re interested in this service or email: office@moyaline.com for a quote.

*** Collect from showroom is free and available on all of our products. Please note that our showroom is closed on Sundays, so no collections can be made on these days.

Please ensure you check and measure access to your property and make us aware of any possible difficulties in delivering your order prior to dispatch. For example lift sizes, internal doors and tight spaces.

Consider things such as:

Red routes and parking restrictions

Delivery access and size restrictions

Suitable access to the property

Restricted access to the property and time restrictions

Such factors may require alternative delivery methods which may incur additional charges. If you have any concerns regarding delivery access please contact us on e-mail office@moyaline.com